Shipping policy
Shipping Policy – Prime Era
At Prime Era, we are committed to delivering your orders safely and on time. Please review our shipping policy below.
Order Processing Time
• All orders are processed within 1–3 business days (excluding weekends and public holidays).
• Once your order is processed, you will receive a shipping confirmation email with tracking details.
Shipping Time
• Standard Shipping:10-15 business days
• Express Shipping (if available):5-7 business days
Delivery times may vary depending on your location, shipping carrier, and unforeseen circumstances such as weather or customs delays.
Shipping Charges
• Shipping fees are calculated at checkout based on your location and selected shipping method.
• Free shipping may be offered on selected products or promotional orders.
International Shipping
• Prime Era ships to selected international destinations.
• International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
Tracking Information
• Once your order is shipped, tracking information will be emailed to you.
• Please allow 24–48 hours for tracking updates to appear.
Incorrect Address
• Please ensure your shipping address is correct at checkout.
• Prime Era is not responsible for orders shipped to incorrectly provided addresses.
• If an order is returned due to an incorrect address, additional shipping charges may apply.
Contact Us
For any shipping-related questions, please contact us at Primeera9920@gmail.com.